Contact us

Renewals

For questions about your renewal.

Phone us:

0345 863 8349
Monday to Friday 9am to 5:15pm,
Saturday 9am to 1pm.

For more information about renewing your policy, see our How to renew your policy page.

Customer Services

For questions and changes to your policy:

Phone us:

0345 194 9578
Car Insurance
Monday to Friday 9am to 5:15pm,
Saturday 9am to 1pm.


Van Insurance
Monday to Friday 9am to 5:15pm,

Email us:

help@donedealinsurance.co.uk
We'll respond to your e-mail enquiries within 2 working days.

Write to us:
Car Insurance

Done Deal
Deansleigh House
Deansleigh Road
Bournemouth
Dorset
BH7 7DU

Van Insurance

Done Deal
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
ST4 4TW

Or manage your policy online:


Log in to your account

Claims

Lines are open 24/7, 365 days a year:

Phone us:

0345 122 3018   (Car Insurance)
0345 122 3260   (Van Insurance)
0800 174 764   (Windscreen claims)

For more information about making a claim, see our How to make a claim page.

Breakdown

If you've purchased Done Deal breakdown cover and have broken down.

Phone us:

0800 988 3393